peter johnson
- Sep 12, 2023
- 2 min read

Relevant & Effective Solutions To Resolve QuickBooks Error 12002

Running updates in QB is an easy task, but sometimes, errors and issues can arise, which can lead to QuickBooks Error 12002 on the screen. This error code can interfere with the update process and can arise due to some common causes, like incorrect Internet Explorer settings. If you are encountering the QuickBooks error code 12002, you can use the reasons & effective solutions given below to terminate the issue.

The solutions provided below can help you fix the update issues in QB easily. But in case these steps seem like a hassle or are difficult to run, you can call us at +1-855-948-3646 to get immediate help from our experts with the issue.

What are the Main Reasons & Factors for the QuickBooks Desktop Error 12002?

QuickBooks error message 12002 can get triggered due to the common causes & possible scenarios mentioned below –

The Internet Explorer settings might be incorrect or misconfigured, and the faulty settings might lead to update issues in QB.
You are not running the payroll update process with Internet Explorer as the default browser, which is interfering with the update files in QB.
Your internet connectivity might be unstable or weak, and the poor connection might lead to update issues in QB payroll, leading to the 12002 error.
Your QuickBooks Desktop might not be correctly installed, and the installation files might be damaged, corrupted, broken, or accidentally deleted from the main PC.

Troubleshooting Steps to Eliminate QuickBooks Update Error 12002

Error code 12002 in QuickBooks Desktop can be reliably addressed by using the easy methods given below –

Method 1 – Make IE the Default Browser from the Gear Icon of the Explorer Window

You can terminate QB error code 12002 by making IE the default browser for the QB updates.

Open Internet Explorer hit the Gear icon from the upper right panel, and choose Internet Options to access the Programs tab.
Select Make Default from the Default Web Browser section and hit OK to save the default browser changes correctly, followed by checking if the 12002 error is resolved.

Method 2 – Include QuickBooks to the Firewall Exception List from the Advanced Settings Menu

You can resolve the update issues by eliminating the firewall obstructions and adding QB to the exception list.

Open Windows Firewall from the Programs and Files section and go to the Advanced Settings menu to right-click the Inbound Rules option.
Choose New Rule and select the correct Port to ensure that TCP is selected, followed by selecting the Allow the Connection button.
Make sure that all the profiles are displayed, and type a new name for the rule, followed by creating Outbound Rules and hitting Finish.

Conclusion

The effective solutions given above can help you terminate QuickBooks Error 12002 easily. If the error message keeps coming back and the update issues are unresolved, you can talk to our QB professionals at +1-855-948-3646 to get direct help with the same.