The payroll service in QuickBooks is responsible for withholding taxable amounts from employee salaries and paying them punctually. The automated tax calculation software also focuses on maintaining employee records for official documents required during tax submission. PS027 error in QuickBooks desktop can suddenly appear while updating the payroll service. If this error flashes on your screen while installing or downloading the updates, continue reading to discover the causes of this error and its appropriate fixes.
Eliminate this payroll error quickly by contacting a QB support team at +1-855-948-3646 for support.
Reasons
This error mainly affects the payroll service update in your QuickBooks and is instigated by the reasons discussed below-
Your payroll service subscription is no longer active because it isn’t renewed or the servers don’t validate it due to billing issues.
Your QuickBooks isn’t activated/registered after you recently installed its new updates.
Your Windows account doesn’t have permission to access files on your system or use the resources required for updating the payroll.
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Solutions
Updating the payroll service becomes impossible under the influence of this QB error. The methods you can apply to resolve the payroll service issue from your software are discussed underneath-
Solution 1- Ensure you have an active payroll subscription and register QBDT
Payroll service needs to be renewed after regular periods to remain an authorized user and execute payroll tasks. In case your subscription expires or the Intuit servers fail to verify you as an active user due to billing issues during service renewal, your QuickBooks might succumb to this error while downloading the payroll update or sending the payroll. You must check the payroll subscription status in your QuickBooks with these steps-
Ensure no company file is open on your QuickBooks and reboot your system from the Windows Start menu.
Access the Employees menu in your QuickBooks and click My Payroll service.
Select the Manage Service key option and verify that the service name is correct and its status is Active.
Tap Edit to check if the service key is entered correctly and make any changes if required.
Click Next if the Service key is correct and uncheck the Open Payroll setup checkbox.
Tap Finish to download the payroll update automatically.
You can also encounter this payroll update issue if your QuickBooks isn’t activated. You can fix the problem by registering QBDT as shown in the following steps-
Open the QB Help menu and select Activate QuickBooks Desktop.
Enter the details asked by the software to verify your user info and wait until you see Activated beside the license number in the product information window.
If the error appears again even after activating the software, try the next method.
Solution 2- Sign in to your Windows with Administrator account
This error code also comes up when QB fails to access the system drive folder to store or retrieve the payroll update package. You must try updating the payroll with a Windows admin account as shown in these steps-
Click the username in your Windows Start menu.
Tap Sign Out to go to the login screen and log in again as an Admin user.
Download the QB payroll update.
Conclusion
After going through this blog, you learned why the PS027 error in QuickBooks desktop blocks the payroll update. The methods required to resolve the problem are also included in the blog, and we hope they’ll help you make QB error-free again.
In case the error persists after using the solutions, consult a QB support representative at +1-855-948-3646.
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